Subscription Terms of Service

We are proud to offer some products on a subscription basis for your ultimate convenience! If a subscription plan is available for a product, you may choose to receive 1 or more units of that product on a recurring basis.

You may also be able to choose how often you want to be billed for and receive your recurring shipments. For example, most subscriptions recur every 30 days, so you will be billed for and shipped your next order approximately 30 days after the date your previous order was placed. If you would like to change the frequency of your shipments, you may do so on our website by creating an account, by calling customer service at (800) 604-5827 or sending them an email at [email protected].

When you enroll in a subscription plan, you acknowledge and agree that you will be billed for and receive recurring orders of a product, in the amount and frequency selected by you. The credit card or debit card you used to enroll in the subscription plan will be billed on a recurring basis according to the shipment frequency selected by you. All charges will be made under the name “Ultimate Pet Nutrition”. You hereby expressly authorize Ultimate Pet Nutrition to charge your credit card or debit card on a recurring basis according to the shipment frequency selected by you, and hold Ultimate Pet Nutrition harmless for any responsibility or liability for any overdraft charges or fee you may incur from your card issuer or bank for insufficient funds or any other associated fees related to the recurring billing. You acknowledge and agree that Ultimate Pet Nutrition will not obtain additional authorization from you for each recurring charge after you enroll in the subscription plan.

After you enroll in a subscription plan, you will receive an order confirmation that contains information about your subscription plan and how to cancel. Your subscription will continue unless you cancel — which you may do at any time. There is no purchase minimum or commitment to purchase, and there are no early cancellation fees.

You may customize your subscription to meet your needs, update billing info, or view and track your orders through the website by creating an account. Alternatively, you can contact our customer service agents via phone or email for any assistance or to cancel your subscription.

CONTACTING US

If you have any questions about these Subscription Terms of Service, our website Terms and Conditions, Privacy Policy or your dealings with our websites, you may contact:

Customer Support Team
Ultimate Pet Nutrition™
Product Support
[email protected]
(800) 604-5827